Learn how to use effective body language to succeed in businessIn-House Business Training

 

 

Body Language for Effective Business Communication Course

Learn how to use effective body language to succeed in business communication.

Objectives: 

  • Understand the importance of body language in every day activities
  • Understand how to communicate with body language and how to read it
  • Explore different effects body language and gender differences
  • How to read body language in business environments, presentations and customer service situations
  • Develop body language techniques to be used in various situations
  • Matching your words to your body language. Congruency is key!
  • Setting intentions, being confident and mindfully aware.

 

Course Outline:

 

Communicate With Body Language
  • Learning a new language
  • The power of body language
  • More than words
  • Actions speak louder than words
  • Case study
  • Review questions
Read Body Language
  • Head position
  • Translating gestures into words
  • Open Vs. closed body language
  • The eyes have it
  • Case study
  • Review questions
Body Language Mistakes
  • Poor posture
  • Invading personal space
  • Quick movements
  • Fidgeting
  • Case study
  • Review questions
Understand Gender Differences
  • Facial expressions
  • Personal cistances
  • Female body language
  • Male body language
  • Case study
  • Review questions
Non-Verbal Communication
  • Common gestures
  • The signals you send to others
  • It's "Not what you say, it's the way that you say it."
  • What your posture says
  • Case study
Facial Expressions
  • Linked with emotion
  • Micro-expressions
  • Facial action coding system (FACS)
  • Universal facial expressions
  • Case study
  • Review auestions
Body Language in Business
  • Communicate With power
  • Cultural cifferences
  • Building trust
  • Mirroring
  • Case study
  • Review questions
Lying and Body Language
  • Watch their hands
  • Forced smiles
  • Eye contact and movement
  • Changes in posture
  • Case study
  • Review questions
Improve Your Body Language
  • Be aware of your movements
  • The power of confidence and intention
  • Position and posture
  • Practice in a mirror
  • Case study
  • Review auestions
Matching Your Words to Your Movement
  • Involuntary movements
  • Say what you mean
  • Always be consistent
  • Actions will trump words
  • Case study
  • Review questions
 

 

In-House Training includes:

  • Consultations with HR or business manager to understand your training needs
  • Pre-course contact with all participants to understand their current situation and what they personally want to achieve from the training.
  • Body Language Skills Workbook and Manual - loaded resources & information
  • Practical, action-packed training - friendly, supportive, positive
  • Video feedback and personal coaching
  • Certificate of Achievement - upon completing full training course
  • Feedback from participants – to help you understand the impact of the course and the action plans they commit to moving forward.
Optional extras:

Pre-course Webinar to prepare the participants; Discuss their goals; Set their intention for the training.

Post-course Webinar to follow-up on the training and make sure improvements are being actioned; Ensure they achieve their goals; Give management a chance to recognise their achievements.

 

 

Request a proposal for In-House Training Request an In-House Training Program for Your Company

We offer you innovative, tailored training programs to suit your business needs and will conduct the training at your premises or preferred location.

Contact us via phone: 0401 059 934 or email: training@artofcommunicating.com.au

Advise us of your training requirements, number of participants, location, and training time.

We will then quickly send a proposal to you for your consideration. Thank you.

C. A. Burke
Training Director
Art of Communicating