Dealing with bullying and harassment course

Dealing with Bullying and Harassment

Short Course for Business

OVERVIEW

This course on Dealing with Bullying and Harassment Course looks at how to achieve a workplace that is free of this unacceptable behaviour.

It is vital that you set and maintain standards and deal immediately with any inappropriate behaviour within the workplace. Workplace bullying can be harmful to the person experiencing it, as well as those who witness it.

The aim of this course is to understand how to identify this kind of behaviour and what to do to handle it appropriately.

Differences of opinion and disagreements are generally not workplace bullying. People can have differences and disagreements in the workplace without engaging in repeated, unreasonable behaviour that creates a risk to health and safety. However, in some cases, conflict that is not managed may escalate to the point where it becomes workplace bullying.

Key content of the Dealing With Bullying and Harassment Course includes:

  • Understand the definition of harrassment.

  • Understand the definition of bullying.

  • Identify the effects these can have on people and your customers in your workplace.

  • Recognise and acknowledge your role in dealing with harassment or bullying.

  • Learn how to change unacceptable behaviour.

  • Set standards and support your staff.

Bullying and harassment training course.

Is bullying or harassment is an issue you want to address at your office?

Please contact us to discuss in-house training now:
M: 0401 059 934
E: training@artofcommunicating.com.au

OBJECTIVES

By the end of this course participants will be able to:

  • Recognise the definitions of harassment & bullying.
  • Identify the effects that harassment & bullying can have on an individual or individuals.
  • State how to deal with any inappropriate behaviour in the workplace.
WHAT’S INCLUDED

In-house business training includes:

  • Pre-course consultation with you to establish your objectives/outcomes.
  • Course is tailored to your specific requirements, people’s abilities and timing.
  • Pre-requisite survey to all participants to understand their needs before the course.
  • Content designed to match your business brand.
  • Practical exercises, scenarios & fun, challenging games.
  • Assessments, feedback, discussion & coaching to improve.
  • World-class information, references & demonstrations.
  • Professional workbooks with knowledge, tips & techniques.
  • Videos of participants’ performances (if required)
  • Post course analysis, review and feedback provided.
  • Fun, peer recognition prizes & challenges (if appropriate)
  • Certificates of Achievement.

100% guarantee    100% Satisfaction Guarantee included.

For more information on communication and leadership courses – See In-house business training details

Call Now

CALL NOW to discuss ideas:
p: 0401 059 934
training@artofcommunicating.com.au