Overcome Nerves Speak Confidently

I have learnt I can speak speak confidently, when prepared, in front of people. Knowing different people and facing my fear was the best thing with this training, and what I needed the most. The course was wonderful. Thank you Charmaine, such a pleasure to have you as our 'Guru'!
Simone Magagnini, Business Analyst - Roads & Maritime Services

Gaining confidence with discussions, practical exercises to loosen up, and structuring my speeches were very beneficial for me. I also liked the interaction, feedback, meeting friends and the experience of Charmaine! I definitely reached my public speaking goals in this course.
Liam Tierney, Associate Director - Whitehelm Capital

Learning to be assertive and learning what are the correct ways to approach a situation was most beneficial.
Adam Fabbi

Charmaine you are an absolute gift! Fabulous teacher, engaging, fun and so much knowledge and experience to impart. Learning was an absolute joy. I now have the 'tools' to be able to prepare, engage, and increase my confidence to speak in front of my colleagues at work and clients business presentations. Thank you!!!
Lynda Tremellen

I'd just like to say how much I'm enjoying this class. I love the fact that everyone is sharing something of themselves through their stories, which we so rarely see in social or class situations. You really do make it such a safe and supportive environment that I can feel my confidence boosting with every class.

I love that there's lots of laughter happening now as we're getting more comfortable with each other.

It's just what I needed, so thank you.
Cathy Brodie

Great course. So useful, so practical. It will set you up for life. Sign up today!
Herman Chow

This is the second time I've taken a course with Art of Communicating and again I'm walking away feeling more enlightened, more confident and that my skills have been enhanced. Thank you!
Jessica Borg, WSPA

Such a great opportunity to learn new techniques, hone skills, experiment and practice in a testing environment! I liked the empowering techniques for personal development and the professional attitude throughout the course. The location, venue and length of training was great.
M Terei

It was all great! Acting out the scenes was quite challenging for me and if I had any suggestions to improve the training, I would say we need to do power poses all through the course!
Brendan Shannon, Environmental Engineer - Fulton Hogan

Assertivenss Training Course DetailsIn-House Business Training





Assertiveness Training

Course Details


If you want to:

  • Speak up in challenging situations
  • Increase your leadership abilities
  • Gain authority and recognition
  • Be positive, confident and self-assured
  • Resolve issues and create better relationships

... then this Assertiveness Training Course is for you!

This course covers the foundations of understanding yourself and others, right through to advanced levels of communicating assertively. You will know how to stand your ground and speak up for what you want in a calm, clear, and confident manner.

See what others have said about our training - see Feedback


Assertiveness Empowers You

Prior to commencing the course, you will be asked to complete a survey to advise us of your training requirements and complete some questions for the course.

You will also be instructed to log into a pre-course webinar which can be taken from the comfort of your own home.

Then attend two full days training, where you will step into your power and be able to express yourself assertively.

Our trainers make sure you learn in a supportive, respectful, encouraging, playful environment.

Note 1: Assertiveness is not aggression.
The skills you learn at this course will awaken you to your own power and enable you to be more aware and observant, then respond and act mindfully. The intention for this Assertiveness Training is to empower women.

Assertiveness is not aggression

Assertiveness Training Includes:

Pre-Course Webinar

Foundations of Assertiveness

  • Distinguish between passive, assertive, and aggressive behaviours 
  • Understand how socialization affects your behaviour in the business environment 
  • Identify personal work situations and obstacles that challenge assertive behaviour

Identify Your Weaknesses and Strengths

  • Assess your assertiveness style and preferences 
  • Know how value systems impact your assertiveness 
  • Identify ways to reduce role conflict
2-Day Course

How to Develop Inner Strength

  • Explore the assertive components of becoming comfortable in your own S.K.I.N. : Support self-esteem; Know self; Initiate dialogue; Negate negative self-talk

How To Improve Your Impact with Others

  • Understand the 3 components of communication and factors that influence their impact 
  • Apply active and reflective listening skills to build assertiveness techniques 
  • Listen and respond assertively to feedback and criticism
  • Dealing with aggressive and submissive behaviours

How to Communicate Assertively

  • Demonstrate a 5-step model to express assertive language 
  • Explore 5 assertive techniques: broken record, fogging, negative assertion, negative inquiry and self-disclosure 
  • Know how to make and refuse requests
  • Respond appropriately to common put-down statements 
  • Videotape of practice sessions

How to Integrate Assertiveness Skills into Your Life

  • Review the uses of strategic tools, models and techniques 
  • Apply assertiveness techniques to analyse and plan around your own must-solve situations 
  • Facing up to challenges
  • Holding difficult conversations
  • Create a plan for addressing your current situations


Learn How to Be Assertive and You Will:

Speak off-the-cuff and answer impromptu questions confidentlyAchieve win-win in day to day situations

Stand your ground and feel assuredStand your ground, think clearly and feel assured when under pressure

Take responsibilityTake responsibility for yourself and your actions without blaming others

Assertiveness Skills for Women in SydneyExpress your ideas and feelingsExpress your ideas and feelings in an open, direct and honest manner

Stay calmStay calm; Ask questions and separate facts from opinions

Master body languageMaster open body language and steady eye contact

Compassion, understanding, clarityGain a deeper understanding and compassion for yourself and others

Think positivelyThink positively, improve your career and leadership skills

Improve careerSpeak up, make a difference and contribute the real you to the world!