Communicate Assertively – CANBERRA Course

Empower Yourself and Others

Stand Up For Your Self

Articulate Your Needs & Ideas

Develop Stronger Foundations for Yourself

Understand and Influence Others

Give and Receive Constructive Feedback

Manage Difficult Conversations

Communicate Assertively


Empower Yourself for Career & Leadership Success

Being assertive is more than just confidently expressing yourself; it’s about advocating for yourself and others without dominating or demoralizing. Join us on this empowering experience to discover your voice, articulate your needs, and stand your ground with confidence.

Our Assertive Communication Training in Canberra is carefully crafted to cultivate assertiveness, increase your influence and assist you to manage difficult conversations with ease and grace.

Your newfound assertiveness will not only enhance work efficiency, foster more meaningful relationships and enhance your career, but also provide you with the tools to navigate communication challenges wherever you go in life.

Next Course:

3-Consecutive Days
6th, 7th & 8th March 2024
9am to 4pm

Location: The Avenue Hotel
80 Northbourne Avenue, Canberra ACT

Embed New Skills: 3-Days of Face-to-Face Training

Developing new assertiveness skills takes time – certainly more than a 1-day can provide!  Therefore, our course spans 3 days, featuring interactive exercises, practical simulations, and expert coaching. This ensures a comprehensive learning experience that goes beyond theory, to create a lasting impact on your personal and professional life.

Expert Guidance

You’ll be guided on this transformative journey by one of our distinguished facilitators, Charmaine Burke or Karen Love. With over 20 years of extensive business experience, they bring their practical expertise and qualifications in training, coaching, communication and leadership skills to assist you.  They have vast experience in facilitating training in the finance, technology, construction, health & social care, legal, government and other professional service industries, and therefore are able to understand the nuances of challenging communication in various professional & personal situations.

Communicate Assertively - Canberra Training Course

Transformational Experience

This training is much more than just theory.  You will become more assertive by practicing aloud, monitoring responses, and understanding the impact this has on yourself and others.  With personal coaching and constructive tuition you will find this course highly experiential and transformative.

Impact Your Career & Leadership Abilities

Imagine being able to speak up confidently in meetings, present your ideas persuasively, and navigate challenging workplace dynamics with ease!  By mastering assertive communication, you will foster a culture of open dialogue, and inspire confidence and trust among your peers and leaders. 

This course is a gateway to create lasting impact on your reputation, career and leadership progression.  
Start your Assertive Communication Training now.

A Singh - Assertive Communication Training

Great Outcome

“I really enjoyed the course and the whole structure.  It was challenging for me at the start, but the outcome was excellent.  I’d love to attend more of your personal development courses!”

Ashtina Singh, Assertive Communication - Sydney
Iwona_ Excellent training to learn how to speak confidently

Saw Immediate Results in Our Lives

“I loved the course and found learning how to structure my speech, listen, be assertive, use body language, and voice extremely useful. We were able to practice everything we learned straight away and see results immediately in our lives! I recommend this course to everyone.”

Iwona Abramowicz, Acting & Film Making Logistics
Jessica_Speak with confidence course in Sydney

Developed a Stronger Sense of Self

“This course helped me develop a more professional manner and behavior, so that I am taken seriously. I’m more confident when speaking to peers and upper management. I have grown so much, and I feel I have developed a stronger sense of self.”

Jessica Borg, WSPA
caroline_speak with confidence course Sydney

This Course Has Improved My Career

“It was an excellent course. I built my confidence and professional appearance, and the course has significantly improved my career.”

Caroline Lord, Eden Gardens
Kip_Public speaking confidence course

This Has Been A Journey of Self Discovery

“Over the last couple of months, I have already seen how much more confident I have become. Not only with speaking up at work, but also in personal and social communication too. It definitely has been a journey of self-discovery.”

K D., Sydney Course
Speak With Confidence Course, Sydney

Use Non-Verbal Communication Skills Effectively

“I loved learning how to speak up assertively. It’s making a great impact at work. This course was fantastic!”

Marco Cubillos, Ethos Urban
Jake_Built confidence to speak up at this course in Sydney

Fast Development

“An amazing, supportive environment and fast development with a great instructor. Can’t be improved. It was just GREAT!”

Jake, Sydney
Asma_ Public Speaking Training Sydney

Speak, Lead and Take Control

“Very supportive and motivating course. I loved Charmaine’s attitude. A great teacher with the right energy and very articulate. I learned great techniques to communicate, to lead, and take control when put on the spot.”

Asma Chauhan, Schneider Electric, Sydney

Empowering Assertive Communication Course Content

  1. Introduction: to fellow participants, outline objectives, and set personal goals for your learning journey.
  2. Styles: Explore the fundamental concepts underpinning assertive communication. Examine the four primary communication styles and their applications in various contexts, investigating how they manifest in different situations. Identify your predominant communication style and scrutinize challenging situations associated with it.
  3. Principles: Grasp the 7 key principles that underlie assertiveness, providing a foundation for effective communication.
  4. Manage Stress: Address expectations in stressful situations. Manage reactive emotional behaviour in stressful situations.
  5. Self-Awareness: by document your interactive communication experiences between sessions.
  6. Leaping Barriers to Assertiveness:
    Navigate common impediments such as stress, societal expectations, and cultural influences, understanding their impact on assertive behavior.
  7. Building Stress-Related Resistance:
    Address expectations, resistance to change, and discrimination, learning strategies to manage stress.
  8. Embracing Personal Responsibility:
    Acknowledge and take control of your life’s direction, identifying the factors influencing it.
  9. Overcoming the Belief Barrier:
    Identify and discard self-limiting beliefs hindering assertiveness, fostering personal growth.
  10. The Assertive Mindset Assessment:
    Evaluate and reshape your mindset, making informed decisions about communication and life.
  11. Increase Your Awareness Through the Following Week:
    Maintain a ‘Thought Diary’ and a new ‘Assertive Behavioural Experiment’ to help you assess your skills and improve.
  1. Be Visible: Non-Verbal Behavior:
    Explore the significance of nonverbal cues such as posture, gestures, and eye contact, understanding their impact on communication.
  2. Self-Assessment of Your Nonverbal Behavior:
    Identify and refine nonverbal communication styles through practice in real-life situations.
  3. Expressing Your Opinion:
    Learn strategies to confidently express your opinions. Stand your ground. Tips and techniques of assertive speaking.  Speaking assertively when feeling negative emotions.
  4. Receiving Feedback and Accepting Praise:
    Understand the importance of positive feedback, practicing the art of accepting compliments.
  5. Receiving Criticism & Negative Feedback: Develop coping skills for handling criticism; Understand 4 different forms of criticism. Learn how to respond to constructive feedback and destructive feedback.
  6. Delivering Constructive Feedback:
    Understand how to give effective, constructive feedback.
  1. Ask for What You Want:
    Explore strategies for making requests or refusing the requests of others, without having to control others.  Apply the Assertive Request Script – DESO
  2. Manage Confrontation and Difficult Conversations:
    • Explore strategies to effectively prepare for confrontation and difficult conversations.
    • Understand why conversations go off-track and how to realign to your objective & purpose. 
    • Learn how to appropriate manage conversations to achieve and agree to best solutions.
  3. Practice Communicating Assertively & Being Influential:
    • Apply assertiveness skills in small groups – Practical experience, feedback and coaching to improve.
  4. Review, Reflect and Gather Wisdom:
    Discuss your learning journey and share experiences with colleagues in the class.  
  5. Create Your Assertive Development Plan:
    Assess your situation and how you plan to implement and sustain new assertive communication in the months ahead
  6. Coaching and Guidance:
    Personal coaching and powerful, insightful questions to guide you in your journey.
  7. Celebrate: 
    Recognise your success and achievements during this training experience.

What’s Included

  • Interactive Workshop: Engage in practicing assertiveness skills in real-life scenarios, role-plays, and group discussions. Gain practical experience and insights into assertive communication techniques.
  • Resource Toolbox: Access comprehensive handouts and resources covering various aspects of assertive communication strategies, examples, and applications. These resources are designed to equip you with diverse tools and insights.
  • Empowering Assertive Communication Workbook: Explore the complete assertiveness manual, jam-packed with tips, techniques, and strategies. This workbook serves as a comprehensive guide for honing your assertive communication skills.
  • Feedback & Personalized Coaching: Receive expert guidance to refine your skills and reach your full potential. Personalized coaching and feedback sessions ensure tailored support for your individual growth.
  • Small Practice Groups: Participate in small practice groups providing dedicated time for applying new techniques and fostering discussions. These sessions are designed to boost your confidence through practical application.
  • On-line Peer Support Group: Engage in an online peer support group fostering ongoing discussions, experience sharing, and mutual support as you implement newfound skills. This platform encourages continuous learning and camaraderie.
  • Recognition of Achievements: Obtain an Assertive Communication Certificate of Achievement for full participation and attendance. This recognition celebrates your commitment and accomplishment in mastering assertive communication skills throughout the course.
  • Delicious Lunches – Time to nourish yourself, share experiences and collaborate with peers.

Is This Course For You?

The Communicate Assertively Training in Canberra is designed to assist you in:

Confidently Navigating Conversations:

  • Express thoughts and ideas assertively, navigating conversations with confidence.

Fostering Meaningful Relationships:

  • Establish healthier boundaries for more fulfilling connections.

Overcoming Challenges:

  • Acquire strategies to overcome conflicts without aggression or submission.

Cultivating Authentic Power and Leadership Qualities:

  • Adapt communication for effective negotiation and influence.

Boosting Self-Confidence:

  • Build self-assurance and decisiveness in communication.

Achieving Lasting Personal Growth:

  • Advocate for needs and goals while respecting others.

Don’t miss this opportunity to transform your communication.

Secure your spot and embark on this transformative journey!



Communicate Assertively Course – CANBERRA

Dates: 6th, 7th & 8th March 2024

Time: 9am to 4pm
Location: The Avenue Hotel, 80 Northbourne Avenue, Canberra ACT

Price: $2495

Early-Birds SAVE $300!

ONLY $2195 – When you book by 23rd February

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