Communication courses - In-House Business Training

Communication Courses

Imagine if your employees had the confidence to speak as leaders in their field, negotiate effectively, conduct difficult conversations, and build strong relationships!  Book a course now and we will show you how!

Communicate with Confidence

If you want to influence and motivate, build confidence, improve customer engagement, or develop an inclusive culture, our communication courses are proven to deliver great results. 

We have some enthusiastic, supportive, dedicated trainers who, over the past 15 years, have successfully delivered many professional communication courses across a wide variety of companies in government, finance, travel, technology, construction & professional services.  (see more About Us)

In-House Business Training

The following Communication Courses can be tailored directly to your specific objectives.  They can be delivered in-house at your business premises, or at an alternative venue, if desired.

Please see more information on business training here:  In-House Business Training.

Contact us to discuss COMMUNICATION COURSES for your business
E: training@artofcommunicating.com.au
P:  0401 059 934

Assertiveness training - In-house business training, Sydney, Canberra, Hobart
Assertiveness in Action
2-day course

Assertiveness – what it is and what it means.
Appreciate everyone’s rights.
Improve self-esteem.
Interact effectively with others.
Approach situations in an assertive manner.

body language course - In-house business training, Sydney, Canberra, Hobart
Body Language Skills
1-day course

Core elements of communication.
High & low value body language techniques.
Read others’ body language.
Understand how they might read you.
Improve body language & build rapport.

 

Difficult Conversations Training - Sydney, Canberra, Hobart
Crucial, Difficult Conversations
1-day or 2 x 1/2 day course

How to structure & prepare effectively.
Overcome personal communication barriers/
Manage awkward behaviours & personalities.
Facilitate effective communication sessions.
Effective listing & questioning techniques.

Effective communication skills training
Effective Communication Skills
1-day course

Build positive working relationships.
Build rapport, feel comfortable & confident.
Communicate easily with superiors & peers.
Encourage others to open up, speak freely.
Cope with difficult situations.

Influencing Skills Training
Influencing Skills
1-day course

Principles of influencing other people
And the role of power when being influential.
Identify your preferred influencing style.
Identify barriers and enablers to influencing.
Know & demonstrate the impact you have on others.

Interpersonal Skills Training Course
Interpersonal Skills
1-day course

Build healthy relationships at work & socially.
Encourage good ‘people skills’ for business.
Language that encourages positivity.
Build rapport and gain trust.
Understand principles of persuasion.

Listening Skills for Business Course
Listening Skills for Business
1-day course

Essential qualities of good communication.
Identify key reasons why we fail to listen.
Adopt simple techniques to ensure listening.
Improve connection with others & build better relationships.

Persuasive business presentation training - In-house business training Sydney, Canberra, Hobart
Persuasive Business Presentations
2-day course

Deliver persuasive presentations.
Techniques to increase sales/conversions.
Use PowerPoint effectively.
Build rapport, establish credibility & trust.
Improve body-language and delivery.

 

Public Speaking Course - In-house business training Sydney, Canberra, Hobart
Public Speaking Course
1 or 2-day course

Prepare & structure effective speeches.
Practice public speaking tips and techniques.
World-class delivery & presentation skills.
Video of performances with coaching.
Improve public speaking confidence.

Speak with confidence workshop - In-house business training, Sydney, Canberra
Speak With Confidence Workshop
5 x 3 hr sessions

Develop confidence – stronger sense of self.
Answer questions off-the-cuff.
Deliver 5 effective speeches.
Improve body language & voice.
Build rapport & connection with others.

telephone sales training Sydney, Canberra, Hobart
Telephone Sales
1-day course

Structured calls & effective sales methods.
Improve communication over the phone.
Present product/service for customer to buy.
Overcome objections, Get past gatekeepers.
Know how to close the sale.

Art of Negotiation course - in-house business training - Sydney, Canberra, Hobart
The Art of Negotiation
1 or 2-day course

Achieve mutually acceptable outcomes.
Prepare effectively before negotiating.
Set a negotiation range – BATNA
How to focus & structure the conversation.
Tools to negotiate well & build business.

Contact us to discuss Communication Courses for your business
E: training@artofcommunicating.com.au
P:   0401 059 934