How to Give Feedback Course

How to Give Feedback

Short Course for Business


The key aim of this ‘How to Give Feedback Course’ is to understand the benefits of giving and receiving feedback in the right way.

What’s stopping us from giving honest feedback?

Most people’s concern when giving feedback is, how do you tell someone something they don’t want to hear?  How do you give an honest assessment that gets the results and changes you want to see, and doesn’t demoralise your team?

The reason for this is that honest critiques are often perceived as negative, and we don’t want to bear the weight of saying something that is negative or critical.  We biologically avoid the negative.

Be a better leader by giving regular feedback

Although, research has shown that employees crave honest feedback (80% of employees want more feedback from their managers.)  Leaders who give feedback are rated by their team as 5x more effective, and their team is 3x more engaged.

You are a better leader when you give honest feedback.

This course will enable you to establish clear, specific, and constructive feedback methods to encourage your team to learn as they work, recognising where they need to improve and what they do well.

Key Content:

  1. Recognise the importance of feedback
  2. Know how to give positive feedback
  3. Know how to give constructive feedback
  4. Recognise what to do with feedback
  5. Know various models available to help in the feedback process
    • DESC Model – Describe, Explain, Specify & Consequences
    • STAR Model – Situation or Task, Action & Result
    • GROW Model – Goal, Reality, Options & Will

By the end of this course participants will be able to:

  • State the importance of giving and receiving feedback.
  • Identify how to give positive feedback.
  • Explain how to give constructive feedback.
  • Understand models you can use to structure your thoughts when giving or receiving feedback.

In-house business training includes:

  • Pre-course consultation with you to establish your objectives/outcomes.
  • Course is tailored to your specific requirements, people’s abilities and timing.
  • Pre-requisite survey to all participants to understand their needs before the course.
  • Content designed to match your business brand.
  • Practical exercises, scenarios & fun, challenging games.
  • Assessments, feedback, discussion & coaching to improve.
  • World-class information, references & demonstrations.
  • Professional workbooks with knowledge, tips & techniques.
  • Videos of participants’ performances (if required)
  • Post course analysis, review and feedback provided.
  • Fun, peer recognition prizes & challenges (if appropriate)
  • Certificates of Achievement.

100% guarantee    100% Satisfaction Guarantee included.

For more information on communication and leadership courses – See In-house business training details

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p: 0401 059 934