Listening Skills Course - Sydney, Canberra, Hobart

Listening Skills

Short Course for Business

OVERVIEW

The ability to communicate effectively is essential in business and this Listening Skills Course will underpin your ability to be a great communicator. 

Being able to listen effectively is so important for business success, and developing relationships with clients and team members.  It also makes you stand out as a throughtful, considerate leader. 

Key Components of the Listening Skills Course include:

  • Why are listening skills important? – Participants discuss why good listening skills are so important.
  • Hearing and Listening – We consider the difference between hearing and listening
  • Sweet Tasty Orange – Participants take part in a lively activity to help demonstrate some of the key reasons why we can fail to listen effectively
  • Simple Listening Technique – Participants are provided with a simple and effective approach to effective listening.
  • Types of Information – This builds on the simple listening technique by considering the three types of information we will hear if we listen effectively.
  • Listening Activity – Participants pair up and are given the opportunity to practice the simple listening technique and receive and provide feedback to each other.
  • Active Listening Skills – Taking the principles of the simple listening technique and developing it with a structure for active listening skills.
OBJECTIVES

During this Listening Skills Course you will be given the tools to:

  • Explain why listening skills are important
  • Identify key reasons why you can fail to listen effectively
  • Understand how to build rapport and a stronger connection with others.
  • Adopt simple techniques they can always use to ensure that you listen effectively and build better relationships.
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IN-HOUSE BUSINESS TRAINING INCLUDES:

 

  • Pre-course consultation to establish your objectives/outcomes.
  • Pre-requisite survey to all participants to understand their needs.
  • Content tailored to your business brand.
  • Practical exercises, scenarios & fun, challenging games.
  • Assessments & coaching to improve.
  • World-class leadership knowledge, information & references.
  • Tailored workbooks with knowledge, tips & techniques.
  • Videos of participants’ performances.
  • Post course review and feedback.
  • Peer recognition prizes.
  • Certificates of Achievement.

For more information on communication and leadership courses here: In-house business training details

CALL NOW
to discuss ideas:
training@artofcommunicating.com.au
M: 0401 059 934