In this Selling Skills Course participants will understand how to interest and engage customers in their products and services through good, two-way conversation.
To be successful at selling, your sales people need to be able to engage their customers to help fulfil their needs and closes sales in order to grow business.
The main aim of this course is to help participants recognise the benefits to them and their customers of using a simple sales process.
Key Content in the Successful Selling Skills Course includes:
- Identify the simple sales model: Connect, Enquire, Engage, Sell.
- Recognise how to connect with customers.
- How to make a positive, friendly first impression.
- Identify how to enquire about the customer’s needs.
- Using open and closed questions.
- How to engage with your customer about your products and services.
- Features, Advantages and Benefits.
- Recognise the buying signals and how to close the sale.
- Actively asking for the sale!